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Refunds and Returns

4.32: Can I cancel or change my order after placing it?
Orders can be cancelled or modified from your account within two hours of placement, before processing begins. Contact Customer Support for Fujifilm for Google Photos Print Store immediately if you need to make changes.

4.33: What is your return and refund policy?
Contact Customer Support for Fujifilm for Google Photos Print Store as soon as possible with your order details. Based on the issue, Customer Support can decide that the order needs to be returned. Reprints or, in exceptional cases, a refund will be provided.

4.34: How long does it take to process a refund?
Refunds typically take 5–10 working days to process after approval, depending on your bank or card issuer.

4.35: What should I do if I received a damaged, incorrect or missing item?
Contact Customer Support for Fujifilm for Google Photos Print Store as soon as possible to report the issue and request a replacement or, in exceptional cases, a refund.

4.36: How do I request a replacement?
Contact Customer Support for Fujifilm for Google Photos Print Store with your order details to request a replacement.

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